Level-Up || Customer Satisfaction Questionnaire

erwtimatologia

Welcome to Level-Up,

Mission of our company, is the continuous improvement of ours services quality. For that purpose, we have applied the Management System as per EN ISO 9001:2008 (Quality Management Systems – Requirements). In order to succeed, we recognize the importance of your opinion regarding our services. Please, complete the questionnaire listed below.

We would like to thank you in advance for your participation.

With kind regards,

Dimos Panagopoulos,
Quality Control Manager

   
How satisfied are you with ours personnel presence and attitude when visiting your company?
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How satisfied are you with the ease of communication between you and our cooperators (asking for information, an offer etc)?
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How satisfied are you with ours personnel politeness during telephone communication?
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How satisfied are you with the total service of our company?
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Would you recognize that the fullness of information that you received at our first offer was detailed / explanatory?

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Do you think that our company shows willingness to corresponding to your needs?

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Do you find it easy for you to communicate with our partners in order to ask for information, offers etc?

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To what extent are you satisfied with the politeness on telephone communication?
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To what extent are you satisfied with the rapidity of solving or dealing with an occurred problem of yours?
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To what extent are you satisfied with our willingness to solving an occurred problem of yours?
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To what extent are you satisfied with the quality of our services?
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To what extent are you satisfied with the pricing of our services?
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To what extent are you satisfied with the time needed from us to complete the project that you have assigned to our company?
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To what extent are you satisfied with the effectiveness of corrective actions?
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Do you think that the materials used by our company are safe (cleaning materials, pest materials etc)?

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Which would be your suggestions in order to improve our services and be better? (complete up to 2)
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Would you recommend us?

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In what way, did you come in contact with our company?



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